Privacy Policy

Bella Mani is committed to protecting the privacy and security of the personal data collected from users of our online platform and services. This policy outlines how we collect, use, protect, and handle personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Data Controller

The data controller responsible for your personal data is:
Bella Mani
15 Via del Corso, Rome, Lazio, 00187, Italy

Information We Collect

We may collect personal information when you use our site, book our services, or interact with us. The types of information we collect may include:

• Information you provide directly: Such as your name, contact details (like phone number), and any other information you choose to provide when booking a classic manicure, gel manicure, nail art, nail extensions, paraffin treatment, nail repair, French manicure, cuticle care, or any other service we offer, or when contacting us.
• Information collected automatically: We may collect technical information about your visit to our site, including IP address, browser type, operating system, referral sources, length of visit, and page views. This is typically done through cookies and similar technologies.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Performance of a contract: To provide you with the services you have booked or requested, such as managing your appointments and processing payments (if applicable).
• Legitimate interests: To operate and improve our services, understand how our site is used, manage our business, and for administrative purposes, provided these interests do not override your fundamental rights and freedoms.
• Consent: Where required by law, particularly for sending marketing communications. You have the right to withdraw your consent at any time.
• Legal obligation: To comply with applicable laws and regulations.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and managing our services, including booking and managing appointments for nail care treatments.
• Communicating with you about your appointments or inquiries.
• Improving our services and the user experience on our online platform.
• Marketing our services, where we have the legal basis to do so.
• Ensuring the security and proper functioning of our site.
• Complying with legal obligations.

Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. We may share your information with trusted third-party service providers who assist us in operating our business and providing our services, such as online booking system providers. These third parties are required to protect your information and use it only for the purposes for which we disclose it to them. We may also disclose your information if required by law or to protect our rights or the safety of others.

Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, and destruction. However, no online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Data Protection Rights

Under applicable data protection laws, you have certain rights regarding your personal data. These rights may include:

• The right to access your personal data.
• The right to request rectification of inaccurate or incomplete data.
• The right to request erasure of your personal data ('right to be forgotten').
• The right to restrict the processing of your personal data.
• The right to object to the processing of your personal data.
• The right to data portability (to receive your data in a structured, commonly used, and machine-readable format).
• The right to withdraw consent at any time (where processing is based on consent).
• The right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the physical address provided below.

Cookies

Our online platform may use cookies and similar tracking technologies to enhance your experience, analyse site usage, and for marketing purposes. You can control cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise your data protection rights, please contact us in writing at:
Bella Mani
15 Via del Corso, Rome, Lazio, 00187, Italy